Privacy Policy
Last updated: 1 May 2026
1. Information We Collect
We collect information you provide directly to us, including your name, company name, email address, phone number, and any message content when you submit a quote request or contact form. We also collect standard server log data such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to respond to your enquiries, process quote requests, send transactional communications related to your request, and improve our website and services. We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Quote and contact enquiry records are typically retained for up to 3 years.
4. Cookies
Our website uses essential cookies necessary for the site to function, as well as analytics cookies (Vercel Analytics) to understand how visitors use our site. Analytics data is aggregated and anonymous. You can disable cookies in your browser settings at any time.
5. Third-Party Services
We use Vercel for hosting and analytics, Sanity.io for content management, and Resend for transactional email. These services may process data on our behalf under their respective privacy policies.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@directmedia.com.sg. We will respond within 30 days.
7. Security
We implement industry-standard security measures including HTTPS encryption, secure data storage, and restricted access controls. However, no method of transmission over the internet is 100% secure.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at info@directmedia.com.sg or +65 9855 2210.